Shipping Policy

At Simple Wellness, we want your natural wellness products to reach you safely, quickly, and reliably. Here’s everything you need to know about shipping:

📦 Order Processing

* Orders are typically processed within 1–2 business days after payment is confirmed.

* You will receive an email confirmation once your order has been shipped.

🚚 Shipping Methods & Delivery Times

* We use trusted couriers to deliver nationwide.

* Delivery usually takes 3–7 business days depending on your location.

* Please note that delivery times may vary due to public holidays, weather, or courier delays.

🌿 Shipping Costs

* Economy: R99 Nationwide

* Free shipping on purchases over R799

📦 Order Tracking

Once your order is shipped, you will receive a tracking number so you can monitor its journey.

If you have any issues with tracking or delivery, our support team is here to help.

⚠️ Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us within 7 days.

We will arrange a replacement or full refund to ensure you receive your products safely.

💚 Our Promise

We take great care in packaging and sending your supplements. Your satisfaction and well-being are our top priorities, and we’re here to make your shopping experience smooth and stress-free.